IRCTC Customer Care

There are lots of changes done in the IRCTC railway department at the time. The aim of the IRCTC is to enhance their customer care services in railway hospitality, travel, and tourism. Sometimes, people face some problem while booking tickets or checking the seat availability. They can make contact with the IRCTC customer care toll-free number to get the solution to their problem. The customer care executives are available 24 hours for you to resolve your queries.

Nowadays, it offers E-Ticket as well as I-ticket booking for the users. E-ticket booking allows individuals to book the ticket online and then take print out of it. On the other hand, the I-ticket booking means you get the post of the ticket booked online. You just need to dial the IRCTC customer care number for any issues that arise during the online cancellation and modification of the ticket. One can also visit the head office of IRCTC and meet the officials. Actually, by visiting the office, the individuals can discuss issues regarding their railway booking.

IRCTC Customer Care Numbers

 City Name  Contact Number
 Ahmedabad  (079) 25300000
 Bangalore  (080) 25300000
 Chandigarh  (172) 25300000
 Chennai  (044) 25300000
 Delhi  (011) 39340000
 Hyderabad  (040) 25300000
 Mumbai  (022) 25300000

IRCTC Tourism Zone Wise Helpline Numbers

 Central Zone  (011) 23345300
 East Zone  (033) 266601743
 North Zone  (011) 23221147
 South Zone  (044) 25353341
 South Central Zone  (040) 27716145
 West Zone  (022) 22618067

Indian Railway Tourism Customer Care Number

 Chennai  (044) 64594959
 Delhi  (011) 23701100
 Kolkata  (033) 22439045
 Mumbai  (022) 22644378

Services Offered by IRCTC

The IRCTC endow the best tour packages to the customers all around the country. More than fifty thousand passengers have been benefited from the various available tourism programs till now.

  • The IRCTC is also planning to open hundreds of food plazas across all the various railway stations. In fact, the charges will be same for each eating items as that of the market price. Also, the plazas will open 24 hours a day for the convenience of individuals. People can use the available IRCTC helpline number for any inquiry or file the complaint against catering and pantry services in the various stations.
  • In this modern era, there is massive demand for the tickets at the doorstep. In fact, the IRCTC has started the I-ticket booking services in Delhi, Chennai, Bangalore, Mumbai, and Kolkata. They are planning to extend the services in other cities in the upcoming time.
  • You can also visit the official website of IRCTC in order to access train timing and other information.
  • In fact, the call center is also available there. Hence, one can make a call from anywhere across the country to get the information about the Indian railway. You can give a ring on the IRCTC 24 hour customer care number for any query regarding the ticket refund or any other problem.

IRCTC also endow the PNR status check which one can use to get the detail by just entering the ticket number. In fact, one can also book their emergency tickets online without any hassle. You just need to visit the official website of the IRCTC railway in order to inquiry the seat availability.

Now, individuals are no more dependent on the bank as they can book a ticket using the e-Wallet account. It is advisable to dial the railway enquiry toll-free number if any error arises while paying through this scheme. The customer care executives can give the solution by going through your problem.

IRCTC Registered Office Address

Indian Railway Catering & Tourism Corporation Limited,
B/148, 11th Floor,
Statesman House, Barakhamba Road,
New Delhi, India.
Pin-110001.

Websites: www.irctc.co.in | www.indianrail.gov.in | www.indianrailways.gov.in.

Toll-Free Number: 1800 111 139.

E-tickets/I-tickets email: care@irctc.co.in.

Ticket cancellation: etickets@irctc.co.in.

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